Shipping policy
Free UK Standard Delivery
Free UK Standard Delivery will be made within 5 working days after you place your order, within that time frame you will receive shipping notification, you should expect to receive your delivery within 1-2 working days, however still allow up to 5 working days for order to be delivered.
A signature will be required upon receipt so please ensure that there is someone there to accept it. If you are not around to accept delivery of your parcel, a delivery card will be left to arrange a redelivery or collection.
Unfortunately we cannot deliver on a bank holiday. In this instance please expect your delivery on the next working day.
We do aim to assist you where ever possible , so if you have that special occasion and need a delivery please do not hesitate to contact us and we’ll try and meet your needs as best we can, please email info@oxygen-london.com
Next Day Delivery
Next day delivery for all UK orders placed before 3pm at £7 (Monday-Friday, Excluding Bank Holidays) Orders placed for next day delivery before 3pm will be dispatched same day ready for next day delivery. For orders placed after 3pm will be dispatched the next following business day. Orders placed after on Saturday/Sunday and after 3pm will be dispatched the following business day. Next day delivery is not available on Saturday & Sundays. A signature will be required upon receipt so please ensure that there is someone there to accept it. If you are not around to accept delivery of your parcel, a delivery card will be left to arrange a redelivery or collection.
Unfortunately we cannot deliver on a bank holiday. In this instance please expect your delivery on the next working day.
International Delivery
International deliveries are made via Royal Mail or Parcel Force.
All international customers will still be required to sign for their purchase(s)
• The Isles: (Chanel Isles, Scottish Islands, Isle of Wight & Isle of Man) Standard Delivery £4.95
• Europe (Including Ireland) Standard Delivery: £10
• USA & Canada Standard Delivery: £15
• Australia, New Zealand & United Arab Emirates Standard Delivery: £15
Once you have purchased your item(s), you will receive an email, acknowledging your order
Additional Charges
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Oxygen London have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
If you are not around to take delivery of your parcel, a delivery card will be left for you to arrange redelivery/collection.
Shipping and Returns postage are not refundable.
Please note that the website charges in GBP (Pounds). Please note that any currency conversions on the site are only estimates and charges will still be made in GBP.