At Oxygen London we guarantee our commitment to respecting and protecting your online privacy.
This includes your need and your right to know what we do with the personal information you share with us. It also guides our company’s policies regarding the management of this data, including how the information is collected, processed, and for what purposes.
Information below also provides on how to change or de-activate your data.
• We will not disclose any information regarding our customers or visitors to the site to any third parties apart from where it is part of providing a service to you – this includes; arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research or when you have given us your permission to do so.
• Oxygen London will not provide or sell any of your personal details or any credit card information to third parties (excluding partners from whom you may have linked to our site) without your permission
• If you have made a purchase from the website we may occasionally update you on our latest products and offers via e-mail. You will also be given the opportunity to receive such communications from us when you subscribe to Oxygen London Newsletters
• All members have the option to unsubscribe from marketing communications from us. If you do not wish to continue to receive e-mails from us and/or selected third parties you can opt-out by clicking on the “unsubscribe” link in any emails which we might send you this will then suspend your e-mail notifications however you can sign up again if you wish to do so.
Accounts & Passwords
Your account with Oxygen London contains your billing and delivery details, your email address and a record of your order. No other details are stored or used. Please note we have no record or stored information related to your credit card, (no access to credit card numbers). You will need your email & password to see or edit your personal details.
Collection Of Information
Oxygen London collects customer data, which is provided voluntarily in an effort to improve and enhance our customer’s online shopping experience. We also use it for marketing and promotional use only. Customers have the option to be removed from the list at any time.
To be removed from our mailing list, please send us an email to firstname.lastname@example.org with your full name and address or click unsubscribe on any of our newsletter emails
Unfortunately, the transmission of information via the Internet is not completely secure. We will do our best to protect your personal data, but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
In providing your personal details, you consent to us using the data collected in order to meet our commitments to you and to provide you with the service you expect. We need your data for the following purposes:
• To create your personal account at Oxygen London (e.g. your name and email address)
• To process your orders via our online services (e.g. your name, address and date of birth)
• To send text message notifications of delivery status (e.g. your mobile phone number)
• To send you marketing offers such as newsletters (e.g. your email address, your name and your postal address)
• To contact you in the event of any problems with the delivery of your items (e.g. telephone number, address)
• To answer your queries and to inform you of new or changed services (e.g. your email address)
• To notify the winners in competitions arranged online (e.g. your email address, name, home address and telephone number)
• To analyse your personal data to provide you with relevant marketing offers and information (e.g. name, buying habits)
• To validate that you are of legal age for shopping online (e.g. date of birth)
Every time you log on to our website your IP (Internet Protocol) address registers on our servers. Your IP address reveals no information to us, we only use it to help us monitor traffic on our website, or to cooperate with law enforcement (in case of criminal activity or misuse of our information).
If you have registered with Oxygen London, then your computer will store an identifying cookie which will save you time each time you re-visit the website, by remembering your email address for you. Cookies are small files, which are stored on a user’s computer. They are designed to hold a small amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.
Third Party Sites
When shopping on our site you may come across links to and from the websites of other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for. Please check these policies before you submit any personal data to these websites.
Oxygen London send out items as soon as payment is made.
Paying instantly with PayPal means payments are received straight away.
Oxygen London do not have access to your bank/payment details, this is all kept with Paypal. Paypal Terms and Conditions apply.
You can also make payments using your debit card or credit card through stripe.
All materials, including images, illustrations, designs, icons, photographs, video clips and writing and other materials that are part of this site are copyrights, trade address, and/or other intellectual property owned, controlled or licensed by Oxygen London.